Culture, Discourse, and the Workplace

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About this title

Title

Culture, Discourse, and the Workplace

Author

Angouri, Jo.

Edition

1st ed.

Published

New York, NY : Routledge, 2018

Language

English

ISBN

9780415523950

Notes

Cover -- Title -- Copyright -- Contents -- List of figures -- List of tables -- Transcription conventions -- Foreword -- Acknowledgements -- 1 Introduction: talking 'culture' at work -- 1.1 The field of workplace discourse -- 1.2 From culture to metacultural: theoretical affinities and overall aims -- 1.3 First and second order approaches to culture -- 1.4 Workplace discourse in the post-disciplinary era -- Part I A prismatic view of culture -- 2 Culture, powerful metaphors, and coterminous notions -- 2.1 Culture as a (quantifiable) set of attributes that distinguish one group from another -- 2.2 Culture as a 'shock' -- 2.3 Epistemological issues: positivism-essentialism and post-positivism -- 2.4 Influential ICC scholars associated with positivism and essentialism -- 2.5 Culture in the nation and as a nation's property: You know what [X] are like -- 2.6 Epistemological issues: constructionism -- 2.7 The nation as an imagined community -- 2.8 Epistemological issues: critical approaches -- 2.9 Culture as a universal -- 2.10 Culture in work -- 2.11 Culture, identity, and cultural identity -- 2.12 Identity, categorisation processes and the politics of difference -- 2.13 Position taken in the volume expanded -- 3 Aspects of the modern workplace -- 3.1 Profiling the modern workplace -- 3.2 The organisation as a discursive construct -- 3.3 Equality: diversity in the global workplace -- 3.4 Multilingualism at work -- 3.5 A complex linguistic landscape -- 3.6 Commodification of language and knowledge -- 3.7 From Bourdieu to the community of practice and back: the importance of doing -- Part II Doing research in intercultural professional settings -- 4 Workplace discourse: issues of theory and method -- 4.1 Researching abstract concepts: culture, identity, and work -- 4.2 Research politics: politics of interpretation 4.3 Researching the workplace: critical discourse analysis/conversation analysis/interactional sociolinguistics -- 4.4 QUAN/QUAL/mixed or holistic research? -- 4.5 Framing the research problem -- 4.6 Understanding the context of the problem -- 4.7 Participatory research and appreciative enquiry (AI) -- 4.8 Ethnographic designs: participatory research in the workplace -- 4.9 Interpreting workplace data and the value of the participants' views -- 4.10 Repositioning fieldwork -- 4.11 Multidisciplinarity in workplace discourse research -- 5 Tricks of the trade: Q & As on doing research in the workplace -- 5.1 The importance of being pragmatic -- 5.2 'How do I get in?': issues of access and design -- 5.3 'What is my research problem and how do I come up with research questions?': problem-based enquiry unpacked -- 5.4 Where do these problems come from? -- 5.5 'Is my project more suitable for a QUAN or QUAL design?': from binaries to a holistic research perspective -- 5.6 How do I best recruit participants? -- 5.7 How do I do AI in workplace research? -- 5.8 How do I learn to 'see' in ethnographic studies? -- 5.9 How do I know I am using the right toolkit? -- 5.10 How do I keep fieldnotes and observations? -- 5.11 What is the value of self-reported data? -- 5.12 How to decide on a transcription approach? -- 5.13 So I now have turned 'talk' to 'text', what's next? How to turn 'talk' to 'data' -- 5.14 A worked example -- Part III Doing culture and identity in workplace interaction -- 6 Cultural identity and the politics of difference revisited -- 6.1 Metacultural discourse as a resource -- 7 Group identity, teamwork, and meeting talk -- 7.1 Meetings at work -- 8 Case studies -- 8.1 Profiling SMEs -- 8.2 Case one: Orion -- 8.3 Case two: LeadCo -- 8.4 Case three: DesignCo -- 9 Concluding remarks -- 9.1 Hymes and Gumperz's legacy and the multidisciplinary agenda for the study of workplace talk -- 9.2 Where to from here? Engaging with complexity and holistic enquiry -- References -- Index

Subjects

• Communication
• Language arts -- Communication Studies
• Intercultural communication